Privacy Policy

1. Who We Are

Data Controller: LadsCasino Media Ltd
Contact: privacy@ladscasino.co.uk

LadsCasino Media Ltd is registered in England and Wales. We operate ladscasino.co.uk, an independent online casino review website.

2. Data We Collect

2.1 Information You Provide

When you use our contact form, we collect:

• Your name
• Your email address
• The content of your message
• The subject category you select

2.2 Automatically Collected Data

When you visit our Website, we may automatically collect:

• IP address (anonymised for analytics)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

This data is collected via cookies and analytics tools, subject to your consent. See our Cookie Policy for details.

2.3 Data We Do NOT Collect

• We do not collect payment card or banking information
• We do not collect gambling account credentials
• We do not collect sensitive personal data (health, ethnicity, religion, etc.)
• We do not knowingly collect data from anyone under 18

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Legitimate interests — to respond to enquiries and improve our Website
• Consent — for analytics and marketing cookies (which you can withdraw at any time)
• Legal obligation — where required by UK law

4. How We Use Your Data

• To respond to your contact form submissions
• To improve website content, usability, and performance
• To detect and prevent fraud or security threats
• To comply with legal obligations

We do not use your data for automated decision-making or profiling.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers — who help us operate the Website (e.g., hosting, analytics), bound by data processing agreements
• Legal authorities — if required by law or court order

All third parties are required to respect the security of your personal data and treat it in accordance with UK GDPR.

6. Data Retention

Contact form data is retained for up to 12 months, after which it is securely deleted. Analytics data (anonymised) is retained for up to 26 months. Cookie consent records are retained for 12 months.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — to receive a copy of the personal data we hold about you
• Right to rectification — to correct inaccurate personal data
• Right to erasure — to request deletion of your personal data
• Right to restrict processing — to limit how we use your data
• Right to data portability — to receive your data in a portable format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@ladscasino.co.uk. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Our Website uses HTTPS/SSL encryption for all data transmitted between your browser and our servers.

9. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. We encourage you to review this policy regularly.